ŠKODA AUTO extends new-car warranty and extended warranty as goodwill gesture

ŠKODA AUTO extends new-car warranty and extended warranty as goodwill gesture

› Extension of the manufacturer’s warranty until 31 August 2020 at the latest

› Due to the coronavirus crisis, the measure applies to all world markets except China

Mladá Boleslav, 7 May 2020 – In recent weeks, many ŠKODA customers have had limited opportunities to submit their warranty claims to ŠKODA dealers due to the effects of the Covid-19 pandemic. For this reason, ŠKODA AUTO is granting its customers an extension of the ŠKODA new car warranty and ŠKODA extended warranty as a gesture of goodwill. ŠKODA will soon be introducing this measure in all world markets with the exception of China.

Stanislav Pekař, Head of Aftersales at ŠKODA AUTO emphasizes: “We acknowledge the difficulties our customers are facing in light of the current Covid-19 pandemic, which is why we are offering a three-month warranty extension. With this measure, we are creating clarity for the planning of upcoming workshop visits to our ŠKODA contract partners in a quick, uncomplicated and decisive manner.”

The ŠKODA warranty extension applies worldwide to all ŠKODA vehicles, with the exception of vehicles produced in China or for the Chinese market. The precondition is that the ŠKODA new car warranty or ŠKODA extended warranty is due to expire between 1.3.2020 and 31.5.2020. The period ends three months after the original ŠKODA new car warranty or ŠKODA extended warranty has expired or no later than 31 August 2020, whichever is first.

The mileage limitation of the ŠKODA extended warranty and other conditions, remain in effect throughout the warranty extension. If a ŠKODA new car warranty with mileage limitation has been issued in a market, this mileage limitation also remains in effect. If the extension of the ŠKODA new car warranty overlaps with the start of the ŠKODA extended warranty, the start of the ŠKODA extended warranty is delayed by three months at no extra charge.

This extension of the warranty periods as a gesture of goodwill is a onetime and voluntary concession on the part of the manufacturer without recognition of any legal obligation or commitment for the future.

Contact us
About ŠKODA Import - s.a. D’Ieteren n.v.

Press room SKODA Import (Belgium) for exclusive use for journalists.

Copyright: texts and pictures are free of rights for editorial content -no other use of texts and pictures is allowed.

Group profile


In existence since 1805, and across family generations, D’Ieteren seeks growth and value creation by pursuing a strategy on the long term for its businesses and actively encouraging and supporting them to develop their position in their industry or in their geographies. The Group has currently three activities articulated around strong brands:

 

D'Ieteren Auto distributes Volkswagen, Audi, SEAT, Škoda, Bentley, Lamborghini, Bugatti, Porsche and Yamaha vehicles in Belgium. It is the country's number one car distributor, with a market share of around 21% and 1.2 million vehicles on the road. Sales and adjusted operating result reached respectively EUR 3.4 billion and EUR 113.0 million in 2018.

 

Belron (54.10% owned) has a clear purpose: “making a difference by solving people’s problems with real care”. It is the worldwide leader in vehicle glass repair and replacement and operates in 35 countries, through wholly owned businesses and franchises, with market leading brands – including Carglass®, Safelite® and Autoglass®. In addition, Belron manages vehicle glass and other insurance claims on behalf of insurance customers. It has also expanded its services into the automotive damage and home damage repair and replacement markets. Sales and adjusted operating result reached respectively EUR 3.8 billion and EUR 225.7 million in FY 2018.

 

Moleskine (100% owned) is a premium and aspirational lifestyle brand which develops and sells iconic branded notebooks and writing, travel and reading accessories through a multichannel distribution strategy across more than 115 countries. Sales and operating result reached respectively EUR 174.1 million and EUR 28.6 million in FY 2018.


ŠKODA Import - s.a. D’Ieteren n.v.
Industriepark Guldendelle
Arthur Deconinckstraat 3
B-3070 Kortenberg